RH Now Help Center

Need help with an order, product match, or restaurant supply question? RH Now supports restaurant, hospitality, and retail customers with product selection, compatibility questions, ordering, shipping, returns, and account assistance.

Product & compatibility help

If you are ordering receipt paper, printer ribbons, POS hardware, scanners, cables, labels, or replacement parts, compare the model number, dimensions, connection type, and part number shown on your current equipment with the product listing. If you are unsure, contact us before ordering.

Read the Product Compatibility & Ordering Guide

Order support

For questions about an existing order, include your order number and the email address used to place the order when you contact us.

Shipping & returns

RH Now accepts online orders only and does not offer local pickup. Review our Shipping Details and Return Policy for current terms.

Custom products

Custom, personalized, and made-to-order products are final sale and cannot be returned or exchanged.

Contact RH Now

Email: sales@rhnow.com
Phone: (800) 767-3805

Use our contact page for additional assistance.