Epson TM-U220 Paper & Ribbon Guide
POS Compatibility Hub › Epson › TM-U220
Model-Specific Guide
Epson TM-U220 Paper & Ribbon Guide
Match kitchen-printer paper and ERC-38 ribbon supplies for the Epson TM-U220 impact-printer family.
Quick answer: The TM-U220 is an impact printer, not a thermal printer. Epson documents 76 mm (3.00"), 69.5 mm (2.74"), and 57.5 mm (2.26") roll-paper widths, depending on configuration, and specifies ERC-38 ribbon cassettes. Many U.S. restaurant installations use 3-inch bond or carbonless paper.
What the Epson TM-U220 Uses
| Supply | What to match | RH Now option |
|---|---|---|
| 1-ply kitchen paper | Common 3-inch restaurant setup; verify your configured width and roll diameter. | 3" × 165' 1-ply bond paper — 50 rolls |
| 2-ply carbonless paper | Use only if your printer/setup supports the ply and roll dimensions required. | 2-ply white/canary carbonless paper |
| Black/red ribbon | ERC-38 / ERC-30/34/38 family; verify cartridge and color. | ERC-38 black/red ribbon for TM-U220 |
| Bulk black/red ribbon | Useful for multi-station or high-volume kitchens. | ERC-30/34/38 black/red multi-pack |
How to Identify the Correct Supply
Check the printer label
Confirm the full TM-U220 model/submodel and interface. Similar housings can have different configurations.
Measure the current roll
Check paper width, outside roll diameter, core and ply. Do not assume every TM-U220 is configured for the same width.
Check the ribbon cartridge
Epson identifies ERC-38 black, purple, and black/red ribbon options for the TM-U220 family.
Thermal paper is not correct
The TM-U220 prints by impact with an ink ribbon. It does not use thermal receipt paper as its printing method.
Toast users: Toast currently identifies the Epson TM-U220B as an impact kitchen printer and recommends 3-inch 1-ply bond or 2-ply carbonless paper with ERC-30/34/38 ribbon cartridges for supported U220 kitchen-printer setups.
Related Tools & Next Steps
Receipt Paper Finder
Check the configured paper width and paper family for your TM-U220 setup.
Find paper →Printer Ribbon Finder
Compare ERC-30/34/38 black, black/red, compatible and Genuine OEM options.
Find ribbon →Kitchen Printer Paper
Browse 1-ply bond and 2-ply carbonless options for compatible impact printers.
Shop kitchen paper →ERC38 Ribbons
Browse the RH Now ERC38 ribbon collection after confirming color and cartridge.
Shop ERC38 ribbons →Still not sure?
Send RH Now a photo of the printer or device label plus the paper/ribbon you are replacing. We can help narrow the right product before you order.
Contact RH NowBack to Compatibility HubCompatibility note: Product and system names are used only to identify equipment and supplies. Confirm the exact model, dimensions, interface, and part number before ordering. Brand names and trademarks belong to their respective owners; RH Now does not imply affiliation unless expressly stated.